As of January 2021, I no longer work at UH Libraries.
As such, this blog is inactive, unless another person takes over.
Thank you to my readers, both internal and external, for their time.
As of January 2021, I no longer work at UH Libraries.
As such, this blog is inactive, unless another person takes over.
Thank you to my readers, both internal and external, for their time.
A survey was recently promoted on libraries.uh.edu
I wanted to uncover what online needs users have during this unique semester.
I was pretty happy with my blogging output last year.
But, still: Smaller posts and more of them.
This year, I plan to share:
If you’re new here, you might benefit from:
I conducted a usability test of libraries.uh.edu.
The goal was having qualitative data on the homepage as well as some key pages that were recently updated.
In this post:
We have updated our library services platform, which includes the catalog, acquisitions, resource description, user accounts, and everything else. The new platform is Alma by Ex Libris and the update includes changes to the public-facing Primo discovery product.
I created a basic user guide which includes how-to information on basic tasks as well as temporary access to previous systems. I’ll be updating these pages for the next several months for sure.
Based on the last search update we did, it was important we do this to reassure users about the change and provide options for them to reach us to ask questions and report issues, which we can analyze later to determine next steps. We started publicly promoting the upcoming change in late June.
The public started seeing changes on July 29. I have been fielding user questions coming from the web side, making changes to web content where necessary, and forwarding things to our liaison and discovery departments where appropriate.
Expect more posts about search for the rest of the year.
Long-term, I’m optimistic about what this change will allow us to do with search experience. We already have simplified our search box considerably, which I posted about at the time. Now that our services platform is basically a single system, I feel like we have a lot of flexibility and can introduce interesting new features.
I’ve updated a few pages on our site this summer in need of some TLC, mostly pages relating to library space.
Pages updated include:
Most of the changes were made to improve the visual hierarchy and scannability of each page. Less grafs, more lists, and better hyperlinks.
I also made some changes for the sake of promoting spaces. Before, the TCR was only a few grafs on the Learning Commons page. Now, the TCR has its own page, making it easier to find.
We have a new book in our collection, User Experience in Libraries: Yearbook 2018, edited by Andy Priestner. Catalog link
The book is the conference proceedings of the UX Libs IV conference. The theme of the conference was: Inclusivity, diversity, and belonging.
I recommend all interested Libraries staff to checkout this book for excellent writing and case studies on library UX. Work of mine appears on page 260.
In 2019, my mantra is: Smaller posts and more of them.
What I plan to post about this year:
Please note these updated pages as well:
Our main website, libraries.uh.edu, is now secured by HTTPS. This change helps protects the privacy of our users and the security of our site overall.
Learn more about why HTTPS matters from this article from Google.
The Libraries website is now found at libraries.uh.edu.
The site is also now built on WordPress instead of Drupal, and has been given multiple design changes.
In this post: