I did a few interviews recently and was very pleased with our efficiency.
This is the protocol we followed, both for my future reference and for other library UX designers who might gain something.
In this post:
- Step 0. Set-up in Google Drive
- Step 1. Plan your interviews
- Step 2. Take notes with a survey form
- Step 3. Format notes into cards
- Step 4. Affinity mapping with note cards
- Step 5. Create theme spreadsheet
- Step 6. Review your themes digitally and collaboratively
Continue reading A method for analyzing interview data quickly
A survey was recently promoted on libraries.uh.edu. The survey was a link to a tree test (about tree testing).
The goal of the tree test was to collect data about some new content categories that have been proposed by stakeholders in the last few months.
In this post:
- Lessons learned and next steps
Continue reading Main website tree test, April 2019
Last week I put out some new signs in MD Anderson Library promoting specific web content in targeted locations.
After some time I will compare traffic coming from these signs to overall traffic to these webpages.
I’m doing this because my recent ticket analysis found noise complaints were high, and the noise complaint SMS number was primarily promoted with signs in targeted locations.
Update: I have another post showing the results of these signs. (DP 5/23/19)
Continue reading In-progress: Testing sign impact on web traffic