I recently analyzed all the support tickets sent to the Libraries during the fall 2018 semester.
By “support tickets” I mean all the questions sent to us via our main Contact Us form.
The goals of this analysis:
In this post:
A short survey was given to 5 students to get initial reactions to two DAMS websites:
The goal was to get quick reactions to the visual design of the sites. More input and evaluations will be done sometime in the future.
In this post:
Since early 2018, I’ve been working with the Music Library on a project to evaluate space use and find ways to improve library signs.
This post is a quick summary of what we’ve done so far.
In this post:
Continue reading In-progress: Music Library space and sign project
A quick survey was promoted to faculty in fall 2018 to see what services were most important to them.
We hope to use this data to guide us in making new “for faculty” services pages.
In this post:
In 2019, my mantra is: Smaller posts and more of them.
What I plan to post about this year:
Please note these updated pages as well: