A survey was recently promoted to library users. The survey asked questions from the System Usability Scale (SUS).
The SUS score for libraries.uh.edu has risen since spring 2017 from 71 to 78.
In this post:
- Previous SUS score
- Survey design and response
- SUS results
- Other results and full data
- Satisfaction
- Why did they come to the website?
- What they’d change