Usability testing, February 2018

A usability test was conducted in MD Anderson Library with 5 users.

The goal of usability testing was to observe how people use the search tools on the homepage.

A screenshot of the search options on the homepage

Participants completed 3 tasks relating to searching and research.

In this post:

  1. Methods
    • Goals
    • Tasks given
  2. Results
    • Task results
    • What search tools did they use?
    • Major observations
    • Participants
    • Why did they come to the library?
  3. Website comments

Continue reading Usability testing, February 2018

What are people saying about us on Reddit?

Note: This post contains NSFW language.

Reddit is a message board site and the 5th most visited website in the US, according to Alexa.

This post is a review what people said about UH Libraries on Reddit during the fall 2017 semester, to help us gauge general feelings about our services.

In this post:

  1. Reddit comments
    • Facility issues
    • Group rooms and carrels
    • Noise
    • Policies and library services
  2. Lessons learned

Continue reading What are people saying about us on Reddit?