Usability testing was recently conducted with 6 library users in MD Anderson Library.
A “user cafe” was set up in the MD Anderson Library lobby. Passers-by were enticed to complete the test with promises of free coffee and snacks after completion.
The test asked participants to complete 3 tasks using the new version of the main Libraries website.
In this post:
- Tasks given
- Task results
- User mistakes
- Major observations
- Why did they come to the library?
- Lessons learned
- Next steps