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Electronic Resources Help

This page is to inform and disseminate information concerning the University of Houston Libraries’ electronic resources. Below are all current issues. In the menu bar, you can find on-going known issues and help information.

If you need help with your CougarNet, please click the link below to reset your password. Password resets take 30 minutes to refresh on the library servers.

Please report any problems you find.


Posted on August 9th, 2011 by and filed under Active, Resolved | No Comments »

eBook Central ebooks currently down – 06/26/2020

The eBook Central platform is currently down. The UH Libraries are currently in touch with the vendor.

Posted on June 26th, 2020 by Jeannie Castro and filed under Active | Comments Off on eBook Central ebooks currently down – 06/26/2020

Ebsco Databases Down – 06/23/2020 – RESOLVED

Ebsco databases are currently down. Please check their status at: https://status.ebsco.com/

Posted on June 23rd, 2020 by Jeannie Castro and filed under Resolved | Comments Off on Ebsco Databases Down – 06/23/2020 – RESOLVED

Access to Ebsco eBooks-RESOLVED

As of Friday, 04/03/2020, access to Ebsco Ebooks is intermittent. Ebsco is working on resolving the problem.

Posted on April 3rd, 2020 by Jeannie Castro and filed under Resolved | Comments Off on Access to Ebsco eBooks-RESOLVED

Access to Ebsco Ebooks is intermittent-RESOLVED

As of 4/1/2020, access to Ebsco Ebooks is intermittent. Ebsco is working on resolving the problem.

Posted on April 1st, 2020 by Jeannie Castro and filed under Resolved | Comments Off on Access to Ebsco Ebooks is intermittent-RESOLVED

Cambridge Core Maintenance Sunday, August 24, 2019-RESOLVED

Books on Cambridge Core will be unavailable on Saturday, August 24th, between 2am-6am CDT. This is for essential maintenance which will provide improved performance going forwards. 
 
 
Posted on August 23rd, 2019 by Jeannie Castro and filed under Resolved | Comments Off on Cambridge Core Maintenance Sunday, August 24, 2019-RESOLVED

Ebsco Ebook platform maintenance 8/22/2019-8/24/2019-RESOLVED

Ebsco Ebook platform will be undergoing routine maintenance from Wednesday, 8/22/2019 through Friday, 8/24/2019. They may be intermittent connectivity problems when trying to connect to an ebook from the Ebsco platform. If you experience a connection problem. please try your request at a later time.

Posted on August 22nd, 2019 by Jeannie Castro and filed under Resolved | Comments Off on Ebsco Ebook platform maintenance 8/22/2019-8/24/2019-RESOLVED

DynaMed update August 21, 2019-RESOLVED

DynaMed is updating its platform tomorrow morning, Wednesday, August 21, 2019. The process will begin at 4am and could take up to two hours. During this time, you should still be able to access DynaMed, but there may be some minor blips.

Posted on August 20th, 2019 by Jeannie Castro and filed under Resolved | Comments Off on DynaMed update August 21, 2019-RESOLVED

PubMed currently unavailable-RESOLVED

As you may have noticed, our links from PubMed articles to the full text are not working.

I apologize for the inconvenience. We are working with PubMed to get this back up and running as soon as possible.

In the meantime, here is a suggested workaround for obtaining the full text of articles you find in PubMed.

First, open a second tab on your browser and go the UH Libraries webpage at https://libraries.uh.edu.

Next, copy the title of the article from PubMed.

Paste the title into the search box on the UH Libraries webpage, and click “Search.”

In the results, click on “Available Online.”

Click on the link under “View Online – Full text availability.” If there are multiple links, try whichever one has the best date availability.

For articles we have, this should take you to a page where you can download the PDF.

If this does not work, please contact rrhelbing@uh.edu for further assistance.

Thank you for your patience.

Posted on August 16th, 2019 by Jeannie Castro and filed under Resolved | Comments Off on PubMed currently unavailable-RESOLVED

O’Reilly for Higher Education Site Maintenance 7/24/2019-RESOLVED

We apologize for the late notice, but O’Reilly Media is having planned site maintenance which may result in the O’Reilly for Higher Education platform login being inaccessible for up to 1 hour on July 24th, beginning at 8 PM CDT (users already logged in, or users accessing via mobile will be able to continue to use the platform).

Posted on July 24th, 2019 by Jeannie Castro and filed under Resolved | Comments Off on O’Reilly for Higher Education Site Maintenance 7/24/2019-RESOLVED

Ebook Central scheduled maintenance Saturday April 20, 2019-RESOLVED

ProQuest will be performing maintenance on Ebook Central this month.

This maintenance will take place Saturday, April 20 from 11:00am to 1:00pm CDT (lasting approximately 2 hours).

Posted on April 8th, 2019 by Jeannie Castro and filed under Resolved | Comments Off on Ebook Central scheduled maintenance Saturday April 20, 2019-RESOLVED

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