Updated site organization planned for info.lib.uh.edu

Image showing current site categories on the left and new site categories on the rightAn update to the organization of main content on info.lib.uh.edu is planned in response to recent card sorting and tree testing with library users.

The new organization will use the categories Find & Search, Services, Spaces & Rooms, and Branches & Collections.

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Follow-up tree testing, March 2017

s&r_graphTree tests were recently conducted with MD Anderson Library visitors. The tests asked participants to complete 3 tasks using a virtual tree of potential navigation categories for info.lib.uh.edu.

These tests are a follow-up to benchmark tree testing and card sorting conducted in January and February, respectively.

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Website tree testing, January 2017

Graph of basic results provided by Treejack

A tree test was recently promoted to users on info.lib.uh.edu. The test asked participants to complete 3 tasks using a virtual tree of the site’s current navigation.

6 participants completed all 3 tasks. Overall success rate was 44% while directness was 56%.

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Finding aids user interviews, December 2016

To assess habits, needs, and thoughts around finding aid systems for archival research, interviews with 8 frequent users were conducted in December 2016 through January 2017.

Screenshot of ARCHON finding aid
Screenshot of ARCHON system, January 2017

Interviews found consistent themes on subject headings, the amount of detail in finding aids, among others.

This project was done in collaboration with librarians at Fondren Library at Rice University to improve internal systems.

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Introducing the UH Libraries web content style guide

A new web content style guide for UH Libraries has been published and is now in effect for all web content. The style guide is publicly available online.

The purpose of the guide is to facilitate clear and consistent communication and provide better service to users via well-written web content.

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info.lib.uh.edu: Moving to an iterative approach

The Web Services department at UH Libraries has been working towards a redesign of the Libraries main website for several years now. Moving forward, the department is officially adopting an iterative approach, where the site is improved on a continuing basis in response to user research, assessment, and best practices. This new approach is reflected in the latest “refresh” of the site’s primary CSS and content.

In other words, the “redesign” of info.lib.uh.edu is happening at all times, and won’t be happening all at once.

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Updating out-of-date content

Much of the content on the Libraries’ main website, info.lib.uh.edu, has not been updated in any systematic way. Some revisions are several years old, sometimes going back as far as 2012. This means much of the public information about the Libraries might be unclear or inaccurate.

Work is being done to address this issue and create safeguards for future content maintenance.

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New digital wayfinding signs in MD Anderson Library

Three new digital wayfinding signs were installed in MD Anderson Library. The signs are located in the main lobby, in the 2nd floor Red Wing, just outside Special Collections, and in the basement. The signs provide users directions to important destinations, study zones, and call number range stacks.

Photo of the front page of the newly-installed digital sign in MD Anderson Library.
Front page of the newly-installed digital sign in MD Anderson Library.

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info.lib.uh.edu SUS survey, summer 2016

Summary: A survey was recently promoted to users of UH Libraries’ main site that asked questions from the System Usability Scale (SUS). After 12 days of promotion, 18 usable responses were collected. In general, the usability of info.lib.uh.edu was perceived as below average. SUS scores like these will be used as a benchmark and compared with future SUS evaluations.

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