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IEEE Xplore Maintenance April 21-22, 2017-RESOLVED

IEEE Xplore will be upgraded between April 21st at 8:00 AM and April 22nd at 1:00 PM. During this time, single article purchase and account management will be unavailable and there may be intermittent impact on performance.

Also, any file cabinet subscription downloads or updates to personalization features will need to be reapplied after the upgrade is complete.

Posted on April 20th, 2017 by Jeannie Castro and filed under Resolved | Comments Off on IEEE Xplore Maintenance April 21-22, 2017-RESOLVED

ScienceDirect is currently offline 9/26/2016-RESOLVED

ScienceDirect is temporarily offline. The Library has contacted the vendor and will let you know as soon as the service becomes available.

Posted on September 26th, 2016 by Jeannie Castro and filed under Resolved | Comments Off on ScienceDirect is currently offline 9/26/2016-RESOLVED

Ebook Library (EBL) unavailable due to maintenance July 23,2016

Ebook Library will be unavailable due to scheduled maintenance on Saturday, July 23, 2016 between noon and 3:00 pm.

Posted on July 21st, 2016 by Jeannie Castro and filed under Resolved | Comments Off on Ebook Library (EBL) unavailable due to maintenance July 23,2016

EBSCO databases are currently unavailable-RESOLVED

As of 7:30 pm, July 11, 2016 Ebsco reports:

“We have been receiving multiple reports of customers having difficulty accessing EBSCOhost and EBSCO Discovery Service. Our engineers are researching the issue and we will provide an update shortly.”

 

Posted on July 12th, 2016 by Jeannie Castro and filed under Resolved | Comments Off on EBSCO databases are currently unavailable-RESOLVED

Ebook “Practical Statistics for Educators” is currently unavailable-RESOLVED

Online reading and downloading of the ebook “Practical Statistics for Educators” is currently blocked.  We have contacted the publisher to restore access and are monitoring the issue.  We hope to have it resolved soon.  We apologize for the inconvenience.

Posted on January 20th, 2016 by brettk and filed under Resolved | Comments Off on Ebook “Practical Statistics for Educators” is currently unavailable-RESOLVED

OnePetro currently unavailable (RESOLVED)

Due to systematic downloading, the vendor has turned off access to OnePetro. The library is working closely with the vendor to get access restored as soon as possible.

Posted on October 26th, 2015 by Jeannie Castro and filed under Resolved | Comments Off on OnePetro currently unavailable (RESOLVED)

Scheduled Interruption for Elsevier products on 8/1/2015 (RESOLVED)

On Saturday, August 1, access to Elsevier platforms will be unavailable due to a scheduled maintenance for approximately 4.5 hours starting at 5 PM.

 

The platforms and solutions involved are:

  • Elsevier Research Platforms: ScienceDirect (both journals and eBooks), Scopus (including Author Feedback Wizard), Engineering Village
  • Reaxys

Each platform will be displaying a warning to users of this scheduled downtime, and during downtime, there will be a message informing users of the temporary unavailability of service.

Posted on July 27th, 2015 by Jeannie Castro and filed under Resolved | Comments Off on Scheduled Interruption for Elsevier products on 8/1/2015 (RESOLVED)

Problems Accessing Library Resources on Campus (RESOLVED)

The Library has recently been made aware of an overlap of IP addresses on our campus, and it is affecting several buildings here.  We are working with our colleagues to resolve the issue.

In the meantime, if you are unable to access an article from the web, please copy and paste the following string in front of the URL for the article: ezproxy.lib.uh.edu/login?url=

You will be prompted to login with your CougarNet ID and password.  As long as the library has a subscription to the journal, you will be able to access the article after logging in.

If you have any questions, please do not hesitate to contact us.

Posted on March 3rd, 2015 by brettk and filed under Resolved | Comments Off on Problems Accessing Library Resources on Campus (RESOLVED)

Access to ScienceDirect from off-campus is down

There is a problem accessing journals and articles form ScienceDirect for users that are off-campus.  You may be prompted to login or purchase an article after entering your CougarNet ID and password.  This should not be happening.  This is an error that is coming from ScienceDirect.  If you need an article, please contact the library.  Library staff can download a PDF and send it to you while this problem is occurring.

Posted on June 11th, 2014 by brettk and filed under Resolved | Comments Off on Access to ScienceDirect from off-campus is down

Taylor and Francis Journals unavailable for maintenance

The Taylor & Francis e-Journals will be unavailable for scheduled maintenance.  Maintenance will begin at 10am on Saturday March 1st and will end by 2am on Sunday March 2nd.

Journals published by Taylor & Francis will be unavailable during this time.  We apologize for the inconvenience.

Posted on February 28th, 2014 by brettk and filed under Resolved | Comments Off on Taylor and Francis Journals unavailable for maintenance

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