Electronic Resources Help
This page is to inform and disseminate information concerning the University of Houston Libraries’ electronic resources. Below are all current issues. In the menu bar, you can find on-going known issues and help information.
If you need help with your CougarNet, please click the link below to reset your password. Password resets take 30 minutes to refresh on the library servers.
Please report any problems you find.
Currently, the Inorganic Crystal Structure Database is unavailable. The library is working with the vendor to restore access.
Due to systematic downloading, the vendor has turned off access to OnePetro. The library is working closely with the vendor to get access restored as soon as possible.
On Saturday, August 1, access to Elsevier platforms will be unavailable due to a scheduled maintenance for approximately 4.5 hours starting at 5 PM.
The platforms and solutions involved are:
- Elsevier Research Platforms: ScienceDirect (both journals and eBooks), Scopus (including Author Feedback Wizard), Engineering Village
Each platform will be displaying a warning to users of this scheduled downtime, and during downtime, there will be a message informing users of the temporary unavailability of service.
The Library has recently been made aware of an overlap of IP addresses on our campus, and it is affecting several buildings here. We are working with our colleagues to resolve the issue.
In the meantime, if you are unable to access an article from the web, please copy and paste the following string in front of the URL for the article: ezproxy.lib.uh.edu/login?url=
You will be prompted to login with your CougarNet ID and password. As long as the library has a subscription to the journal, you will be able to access the article after logging in.
If you have any questions, please do not hesitate to contact us.
Safari Tech Books has a 6 simultaneous user limit. If you cannot access your book at this time, please try again later.
There is a problem accessing journals and articles form ScienceDirect for users that are off-campus. You may be prompted to login or purchase an article after entering your CougarNet ID and password. This should not be happening. This is an error that is coming from ScienceDirect. If you need an article, please contact the library. Library staff can download a PDF and send it to you while this problem is occurring.
We are currently experiencing access problems to Literary Market Place, a database that provides publishing industry information. We have contacted to publisher, and they are working to resolve the issue. We will update this blog post when the resource is working again. We apologize for the inconvenience.
The Taylor & Francis e-Journals will be unavailable for scheduled maintenance. Maintenance will begin at 10am on Saturday March 1st and will end by 2am on Sunday March 2nd.
Journals published by Taylor & Francis will be unavailable during this time. We apologize for the inconvenience.
On Saturday, March 1, 2014 beginning at 8:00AM (PST), Annual Reviews has planned routine maintenance to data storage and their website. Downtime is expect to last up to 16 hours, during which time the website to be unavailable.
e-Journals available through the Annual Reviews website will be unavailable during scheduled maintenance.
We apologize for any inconvenience.
The BioOne database will be down for scheduled maintenance beginning Saturday March 14, 2014. Maintenance will begin at 11am and is scheduled to be completed by early Sunday morning.
The BioOne bibliographic database is an indexed and fully-searchable collection of abstracts that link to the fulltext articles available from the BioOne organization.
We apologize for any inconveniences caused by this downtime.